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Effective Date: September 11, 2026 Last Updated: September 11, 2026
LocalLifted LLC ("LocalLifted," "we," "us," or "our") respects your privacy and is committed to protecting the personal information we collect through our website, services, forms, communications, and customer relationships.
This Privacy Policy explains what information we collect, how we use it, when we share it, how we protect it, and the choices available to you.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us, including: First and last name, Business name, Email address, Telephone/mobile phone, number, information about your business, information submitted through contact forms, Information submitted when booking an appointment or demonstration, information necessary to provide our services, Communications between you and LocalLifted, Information you provide when purchasing or subscribing to our services. We may also receive information from our clients when providing services on their behalf. This may include customer names, telephone numbers, email addresses, review information, and other business/customer information supplied by the client. We do not intentionally request or collect sensitive personal information unless it is reasonably necessary to provide a requested service.
2. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically by our website infrastructure or third-party service providers.
This may include information such as: IP address, Browser type, Device type, Operating system, Pages visited, Referring website, Date and time of access, General website usage information. LocalLifted does not currently use Google Analytics, Google Tag Manager, Meta Pixel, or similar advertising tracking technologies on the website.
3. How We Use Information
We may use personal information to: Respond to inquiries, Schedule and manage appointments, Provide requested services, Communicate with customers and prospective customers, Process subscriptions and payments, Send service-related communications, Send review-request communications where appropriate, Maintain and administer customer accounts, Provide customer support, Improve our website and services, Maintain business records, Prevent fraud, abuse, and unauthorized activity, Enforce our agreements, Comply with applicable legal obligations. We may also use information to communicate with you by email or SMS where you have provided the appropriate consent or where the communication is otherwise permitted by applicable law.
4. SMS Communications
If you voluntarily opt in to receive SMS communications from LocalLifted, we may send messages relating to your inquiry, appointments, requested services, account, or other communications described at the time of consent. Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to a LocalLifted message. After receiving an opt-out request, we will stop sending applicable SMS communications, except where otherwise permitted or required by law.
SMS consent is not required as a condition of purchasing LocalLifted services.
5. Mobile Information and Sharing
LocalLifted does not sell or rent mobile phone numbers or SMS opt-in information to third parties for their own marketing purposes.
We may disclose information to service providers that assist us in operating our business and providing requested services, including communications, customer relationship management, payment processing, hosting, and business software providers. These providers may process information only as reasonably necessary to provide services to LocalLifted and our customers. We do not use mobile information obtained through SMS consent for unrelated third-party marketing.
6. Client Customer Information
LocalLifted may process personal information belonging to customers of our business clients while providing reputation-management and review-request services. For example, a LocalLifted client may provide customer contact information so that LocalLifted can operate an authorized review-request campaign on the client's behalf. In these circumstances: The client is responsible for ensuring that it has lawfully collected and provided the information.
The client is responsible for obtaining any consent required for communications. LocalLifted processes the information to provide the services requested by the client. LocalLifted does not sell or rent the client's customer information. LocalLifted may suspend processing where we reasonably believe that the information or requested campaign may violate applicable law, carrier requirements, platform rules, or our policies. Clients may not provide purchased, scraped, harvested, or unlawfully obtained contact lists to LocalLifted.
7. Third-Party Service Providers
We use third-party providers to operate our business and deliver our services. These may include: GoHighLevel, Google Business Profile and related Google services, TextGrid and telecommunications providers, Stripe, Website hosting and infrastructure providers, Other vendors reasonably necessary to operate our services. These providers may process personal information according to their own terms and privacy policies. LocalLifted is not responsible for the independent privacy practices of third-party providers.
8. Payments
Payments and subscriptions may be processed through Stripe. LocalLifted does not intentionally store complete payment-card information on its own systems. Payment information is handled by the applicable payment processor.
9. Cookies.
Our website may use cookies or similar technologies necessary for website functionality, security, preferences, analytics, or other legitimate purposes.
Where required by applicable law, we may provide a cookie-consent mechanism and allow users to manage applicable cookie preferences.
10. Email Communications
We may send service-related emails, including appointment confirmations, account communications, service notifications, and review-related communications. Where applicable, marketing or commercial emails will include an appropriate method for opting out. Email interactions may include measurement technologies such as open and click tracking where reasonably necessary to operate or evaluate communications.
11. Information Sharing
We may disclose personal information: To service providers assisting us with business operations, To payment processors, To communications providers, To technology providers necessary to provide our services, When required by law, To protect our rights, property, or safety, To investigate fraud, abuse, or unlawful activity, In connection with a merger, acquisition, financing, sale, or other business transaction, With your consent or at your direction, We do not sell personal information. We do not rent personal information to advertisers.
12. Data Retention
We retain personal information for as long as reasonably necessary to: Provide services, Maintain business records, Process transactions, Resolve disputes, Enforce agreements, Prevent fraud or abuse, Comply with legal obligations, Following termination of a client relationship, information may generally be retained for up to approximately twelve (12) months, unless a longer retention period is required or reasonably necessary.
Certain information may be retained longer where necessary for legal, accounting, tax, security, fraud-prevention, or legitimate business purposes.
13. Data Security
We use commercially reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction. However, no method of transmitting or storing information is completely secure. We cannot guarantee absolute security.
14. Your Privacy Rights
Depending on your location and applicable law, you may have rights relating to your personal information, including the right to: Request access to personal information, Request correction of inaccurate information, Request deletion of information, Withdraw consent where applicable, Opt out of certain communications, Request information about how your personal information is processed,
